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RIVER VIEW

   Bed & Breakfast   

PRIVACY POLICY

What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

How do we store, use, share and disclose your personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to advertise our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

 

How do we communicate with our site visitors?
We may contact you to notify you regarding your booking/enquiry, to troubleshoot problems with your booking, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our business, or as otherwise necessary to contact you. to enforce our Booking Terms & Conditions, applicable laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do we use cookies and other tracking tools?
We use cookies and similar technologies to enable services and functionality on our site and to understand your interaction with our service. Cookies and tracking may also be used for the Social Features on our site, Facebook and Instagram. Any third-party services, such as Google Analytics or other applications offered through the Wix App Market, may place cookies or utilise other tracking technologies through Wix´s services. By clicking on accept, you agree to our use of such technologies for marketing and analytics.

 

How can you withdraw your consent?
If you don’t want us to process your data anymore, please contact jenna@3riverview.co.uk or send us mail to: 3 River View B&B, Hellesdon Road, Norwich NR6 5AX.

 

Privacy policy updates
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

 

Questions and our contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at jenna@3riverview.co.uk or send us mail to: 3 River View B&B, Hellesdon Road, Norwich NR6 5AX.

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